Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at AndreamEU@ewaygps.com. If your return is accepted, we’ll tell you how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Warehouse address:

Name：Zhou yi
Street：sha jing jie dao, sha yi she qu, a fan da ben ran fei yi wen hua chan ye yuan 422
District：Bao an
City: Shen zhen
Country: China
Postcode：518101
Tel：+86 17503401380

NOTE: The return shipping fee is paid by the buyer. We will pay the cost of resending it for you.

You can always contact us for any return question at AndreamEU@ewaygps.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. We will refund you within 2-7 days after the refund is approved. Please remember it can take some time for your bank or credit card company to process and post the refund too.